SparkServices

Patient Status Orders

Focus on What Matters

Patient Status Orders (PSO) revolutionize the clinical orders process by seamlessly automating patient encounters and workflows, spanning from registration to discharge. SparkChange introduces an optimized implementation and a distinctive methodology, harnessing the power of Cerner's Patient Status Orders functionality to drive progress in your organization’s process.

Automate & Achieve

Create a clinically-driven revenue cycle with Cerner’s Patient Status Orders fueled by SparkServices. By automating and streamlining your patient encounters, your team can focus more on what matters and less on the cumbersome tasks list. PSO not only reduces manual workflows but also helps your organization achieve the following:

  • Streamlined care management review process

  • Automation of observation charging

  • Accuracy in claims

  • Real-time updates

  • Reduction in denials

With PSO fueled by SparkServices, you can automate and achieve stability in your revenue cycle.

How it works

Our team sits down with you to understand your current order steps and identify the best course of action for your health system to clinically drive and automate your process. 

Streamline Encounters. Capture Information. Improve Workflows.

  • Automate encounter-specific information through clinical orders.

  • Capture the critical information needed by insurers and billing.

  • Create an environment where Case Managers independently adjust patient status through orders.

  • Develop provider-initiated workflows​.

  • Build workflows that don’t require registration to review or adjust patient status orders

Remove the manual process and streamline your admissions process with a seamless, invisible, tech-driven approach to orders. 

Positive Outcomes

Create a Clinically-Driven Revenue Cycle​

  • Automation of observation charging​

  • Reduction in late charges/time lag of claims generating

  • Real-time updates​ that are accurate

  • Reduction in denials, takebacks, and insurance defense audits​

Reduce manual processes and workflows.

  • Streamlined Care Management review process​

  • Streamlined coding with real-time updates for accuracy​

  • Registration will no longer manually update patient status​

Increase Compliance​ and Accuracy

  • Provider order is the source of truth​

  • PSO workflow prevents order delays and inaccuracies from initiation​

  • Admission orders cannot be placed without the required information​

  • Record in system following a patient’s status​

How We’re Different

Our approach is simple, allowing automation to take the lead. We work with your team of specialists and identify the key stakeholders and their needs. Designing a process with your health system’s needs in mind, our process values your time and people, allowing them to focus on their roles, responsibilities, and, most importantly, the patients instead of cut-over delays and manual entry.

Our cut-over process is entirely automated. Saving approximately 8 minutes per patient on census manual cutover efforts for Case Management resources the night of go-live. In addition to time saved, we have proactive auditing for go-live issues.