Who We Are
We Started in a Basement. We're Still the Same People.
Four people. A whiteboard. No clients and no network. We had a conviction that healthcare revenue cycle was broken in ways nobody was truly committed to fixing. We weren't consultants parachuting in with a framework. We were engineers who had spent our careers inside the systems that created the problems. We saw the denials, payer disputes, workflows that made no sense and systems that never talked to each other.
We knew where the friction lived. We knew why the same problems kept coming back. And we knew how to make them stop. Seven years later, that's still who we are.
What We Believe
We've spent years inside this problem. Here's what we know to be true.
REALITY AS CREDIBILITY.
Healthcare isn't a blank canvas.
Margins are thin and denials are rising. We work inside the operational detail that is invisible until it breaks.
COMPLEXITY ELIMINATION.
We don't manage complexity.
We eliminate it. Most vendors keep problems alive to protect their billing. We build automation to make the work unnecessary.
IMPACT INSIDE 30 DAYS.
Insight without action is just a report.
Our team embeds directly in your workflow. We deploy against highest-impact opportunities first to hit results in under 30 days.
THE REAL WIN.
It is more than just a number.
It is the exact moment a team realizes they don't have to accept a broken system anymore. We build a revenue cycle that runs cleaner every single cycle.
"Geniuses don't wear suits."
That's what our first client told us. We've never looked back.
The Team Behind It
No Theories Here. We’re Not Consultants Who Hand off and Move On. We Do the Work.
SparkChange is made up of people who've worked every side of this problem - operations, technology, finance, analytics, frontline revenue cycle. People who show up, do the work, and stay accountable to the outcome.
Contact Us to Learn More
Let's talk about where your revenue cycle can go.
The value isn't in running the same broken process faster. It's in stepping back and asking why so much of that work exists in the first place. When you look at it that way, the system starts to show you things you can't see from inside the day-to-day grind. Decisions that vary person to person are obvious candidates for standardization. Repetitive work that burns time without adding anything is a target for elimination.
In healthcare it’s easy to focus on what’s next like AI, automation, and new models. But none of it works if you cannot operate in today’s reality.
The Red Ocean is still here. Denials, delays, manual work, and fragile systems define daily operations. That is where trust is built.
Blue Ocean thinking only matters when it is grounded in that reality. The future is built by those who can do both.
Traditional outsourcing is built to move work, not fix it. Accounts get touched, queues get cleared, and activity gets reported—but the underlying system generating that work remains unchanged. As a result, volume keeps returning, and organizations end up paying to manage symptoms rather than resolve causes. This piece breaks down why that model persists, and what happens when the focus shifts from effort to structure.
During a high risk system transition, a leading academic health system temporarily lost automated eligibility verification. In response, SparkChange deployed Advanced Eligibility Verification Automation, delivering 638,922 automated actions, 18,800 FTE hours saved, and a 58.78x ROI turning disruption into a controlled, resilient operation.
A predictive denial model flagged claims missing a critical ED charge. At one client, $1.7 million in potential revenue was at risk. Our workflow now catches these early, showing how AI can turn insight into action and help teams work smarter.
What used to bury coders in hours of manual review now processes end-to-end in minutes. No stalls, no rework, no guessing. This is the difference between a bot that patches problems and automation that truly fixes them.
AI alone does not fix the revenue cycle. People do. Our AI engine is not built to replace teams. It is built to strengthen them. It spots revenue risk early, prioritizes work by impact, and adapts to payer behavior in real time. Backed by real expertise, our approach combines data-driven insight, strategic services, and intelligent automation to drive measurable and sustainable change. We are not chasing disruption. We are building a smarter revenue cycle that actually works.
The revenue cycle doesn’t need more patches — it needs reinvention. At SparkChange, we Think differently with data-driven insights, Do boldly with automation and support, and Win by cutting denials, accelerating revenue, and giving teams time back.
Because healthcare deserves a system that works for people, not against them.
Too often in healthcare, outside consultants offer polished strategies without understanding the real work behind the revenue cycle. They recommend changes that look good on paper but miss the mark in practice. At SparkChange, we take a different approach — grounded in context, collaboration, and action. We stay close to the system, the team, and the outcomes that matter.
Past revenue cycle improvements delivered short-term gains but faded fast. Today, automation and data-driven intelligence are unlocking lasting efficiency and financial health.
The 2nd Annual KLAS Revenue Cycle Summit highlighted urgent challenges in healthcare revenue cycles, the promise of AI, and the critical need for collaboration. Discussions emphasized immediate solutions, innovation, and aligned incentives to support patient-centered care and long-term progress.
SparkChange’s collaboration with LMH Health in Lawrence, Kansas has revolutionized their mammogram coding process through advanced automation solutions, reducing manual efforts by 85%. This innovative partnership has saved over 20 hours per week, allowing LMH Health’s HIM team to focus on complex cases while improving billing speed, coding accuracy, and overall operational efficiency. By streamlining the medical coding workflow, SparkChange has helped LMH Health manage increased mammogram volumes, ensuring faster reimbursements and enhanced healthcare delivery.
SparkChange is proud to be named one of the KLAS Emerging Solutions for 2024 for our innovative revenue cycle automation. Our deep integration with EHRs such as Oracle Health streamlines complex processes, ensuring timely payments and reducing healthcare costs. By simplifying the U.S. healthcare revenue cycle, we enable organizations to focus on what matters most.
In this interview, Bob Boos, VP of Revenue Cycle at Centra, explains why they chose SparkChange. He highlights how SparkChange's Oracle (Cerner) expertise reduced claim processing from 20 days to 5 and generated $200 million in revenue, improving Centra’s financial health and community services.
The February 2024 cyberattack on a key healthcare vendor threw the industry into chaos, disrupting operations and leaving a mess that still isn’t fully cleaned up. Months later, hospitals are still dealing with delayed claims and cash flow issues, yet no one’s talking about it. In this post, Kristel Hladky sheds light on why this crisis still matters and why we can’t afford to ignore it.
Seth Katz, VP of Revenue Cycle at University Health KC, discusses the partnership with SparkChange, which led to improved revenue cycle management, task automation, better reporting, and increased operational efficiency. Katz encourages other healthcare leaders to consider SparkChange's expert approach.
KANSAS CITY, June 5, 2024 — SparkChange has appointed David Johnson, founder and CEO of 4sight Health, as its new Strategic Advisor and Board Member. Johnson's expertise will support SparkChange's mission to revolutionize healthcare revenue cycles with data-driven insights and automation. CEO Sal LoPorto emphasizes that Johnson's vision aligns with their goal of creating a touchless revenue cycle. This collaboration aims to further transform healthcare revenue management and deliver sustainable results.
SparkChange’s innovative automations have revolutionized St. Joseph’s Health’s healthcare operations, particularly for the St. Joseph’s Health medical group billing. From streamlining billing processes to implementing CDIs for TIN correction, each intervention significantly reduces workloads and contributes to substantial time and cost savings, showcasing tangible improvements in workflow, accuracy, and efficiency.
SparkChange recently celebrated five years of impactful work and growth in healthcare revenue cycle management. From its humble beginnings, it has become a vital industry player. A pivotal moment came when a genuine lead validated their hands-on approach, solidifying their commitment to authenticity and hard work. Looking ahead, SparkChange remains dedicated to simplifying the revenue cycle and improving lives.
The Need for Vendor Rationalization
We've received some questions from our clients about how we can help them navigate the recent cyberattack on Change Healthcare. We're here to help. Need assistance? Have questions? Reach out to us. Together, let's navigate this challenge and emerge stronger.
Payers have spent years building AI infrastructure designed to process claims faster and at a scale no human review process can match. The provider side has been playing catch-up with headcount. The gap between those two approaches is where margin disappears.