Client Interview with Bob Boos, VP Revenue Cycle, Centra

In this interview, Bob Boos, Vice President of Revenue Cycle at Centra, discusses the decision-making process that led to partnering with SparkChange. He emphasizes the importance of finding a vendor that truly understands and works well within the specific EHR system—in Centra's case, Cerner. Boos highlights the significant improvements achieved through SparkChange, including reducing claim processing times from 20 days to five and generating an additional $200 million in revenue. He credits SparkChange's expertise in Cerner for illuminating data and operational insights that were previously inaccessible, ultimately enabling Centra to better fulfill its mission by improving financial health and enhancing services to the community.