Testing, Testing – 1, 2, 3
Written by Kristel Hladky
From an early age, testing has been part of our lives. So much so we don't even consider how important it is in day-to-day life. Think about all the tests you've taken from elementary school to university and beyond – testing has been a constant part of your life. Beyond the world of academia, the concept of testing exists. Learning to play an instrument, mastering a skill, becoming more proficient in a language or sport. Tests are designed to hone our abilities and prepare a solid foundation for the next set of challenges. Pilots, surgeons, and engineers wouldn't even think to move on to the scenario without testing in a controlled environment first. Testing ensures you can handle high-stress situations with confidence and precision.
So why not have the same scrutiny and thoroughness when implementing new technology? Testing plays a pivotal role in shaping the innovation trajectory, from ensuring safety and reliability to minimizing potential setbacks. Bringing on new technology is never easy – especially in healthcare.
We believe that to keep your organization operating at its highest level, you need to test your systems before you implement them. Here are our 1, 2, 3 keys to success, why you should thoroughly test, and what that looks like before introducing new technology.
Reliability
Technology should be reliable and consistent in its performance. Users rely on these innovations to streamline processes, make informed decisions, and enhance their experiences. Testing uncovers bugs and glitches and ensures the technology can handle real-world scenarios and usage patterns without faltering.
Building Trust
Trust is the foundation of widespread technology adoption. A single failure due to inadequate testing can erode trust in the entire ecosystem. Ensuring that technologies are thoroughly tested before they go live helps maintain your team's confidence and prevents skepticism from hindering progress.
Cost Savings
While investing in comprehensive testing may seem like an additional expense, it is cost-effective in the long run. Identifying and rectifying issues during the testing phase is significantly more economical than addressing these problems after the technology has been launched and deployed on a large scale.
Why risk any of that when you can T.E.S.T. your system and ensure success? With our T.E.S.T methodology, we Train, Execute, Scrutinize, and Tune your system.
We make sure to test thoroughly by:
Training our system with past data and creating scenarios that match.
You have meaningful data for your business—why wouldn't we use it?
Putting our plan into action, testing everything automatically.
We cover everything across thousands of scenarios, so when it's time to go live, we're sure the system is up to the task.
Too often, revenue cycle testing events rely on manual user input for testing. This approach is prone to error, time-consuming, costly, and limiting. Your business depends on volumes of thousands of claims daily—your testing should reflect this.
Taking a closer look at how your system is set up and how things flow helping us find ways to make things better and smoother.
We are experts in your system and the industry and are eager to collaborate on design. Let's combine your expertise in your business with our expertise to set you up for success from the start.
Improving results by adjusting and fine-tuning.
We keep an eye on your goals and review how far you've come.
Thorough testing isn't new. We've all done it throughout our lives – don't let perceived limitations keep you from what you know is best practice. You need a testing approach as sophisticated as your business and ready to provide what decades of practical experience reinforce. Let's talk.