Eliminate Manual Workflows and Unlock Efficiency
Our Workflow Automations identify critical system gaps, automate repetitive tasks, and streamline work queues. This allows your team to focus on higher-value work while improving accuracy, accelerating processes, and maximizing operational efficiency.
pro·duc·tiv·i·ty
(noun) The efficient optimization of labor and cash for higher output and value.
Why Workflow Automation Matters
Manual workflows create bottlenecks, delays, and errors that impact revenue and productivity. Our automations target the most common inefficiencies so your team can spend less time on tedious tasks and more time on meaningful work.
Our Workflow Automations
We address the most common workflow bottlenecks with targeted automations that reduce manual effort, clear work queues, and ensure accurate processing.
| Workflow Challenges | How You're Impacted | How We Help |
|---|---|---|
| Non-Completed Zero Balances | $0 balances remain incomplete, blocking secondary/self-pay balances and risking revenue loss. | Runs five scripts to complete balances, clear queues, and accelerate resolution. |
| Orphaned Work Items | Work items assigned to inactive users stall, creating bottlenecks. | Items are automatically reassigned according to current rules, keeping workflows moving. |
| Offsetting Balances | Encounters with equal debit and credit balances require manual transfers. | Detects and resolves balances instantly, reducing manual work. |
| Unproductive Work Items | $0 balance scenarios generate unnecessary work items that clutter queues. | Identifies and closes these items automatically, improving efficiency. |
| Voided Balances | Payments posted after plan modifications create voided balances needing review. | Matches plans, transfers payments, and resolves balances automatically. |
| Submitted Claims with Payments | Payments don’t always trigger claim status updates, skewing AR reporting. | Updates statuses to "transmitted," ensuring accurate reporting and smooth workflows. |
| Statement Cycle Reset | Self-pay statement cycles get “stuck,” delaying billing. | Resets cycles automatically to keep billing on track. |
| Progressing PR Balances | Patient balances remain under insurance responsibility due to system errors. | Moves balances to self-pay responsibility, resuming billing seamlessly. |
| Insurance Small Balance Write-Off | Small insurance balances require manual write-offs. | Identifies and writes off balances automatically, ensuring compliance. |
Optimize Workflows with Data-Driven Automation
SparkChange Workflow Automations deliver real results by eliminating manual tasks and clearing work queues.
With SparkActions, we follow a structured process that lets your data show us where workflows are breaking down and where improvements are needed. Our automations complete zero balances, reassign orphaned items, resolve offsets, and more, freeing your team to focus on high-value work.
Our approach combines system data with years of revenue cycle experience to continuously improve workflows, making processes smarter, faster, and more efficient.
Results With Our Workflow Automations
Reduced Manual Workload
Fewer repetitive tasks and faster work queue clearance, freeing your team for higher-value work.
Accelerated Processes
Balances, claims, and work items move seamlessly through the system, reducing bottlenecks.
Improved Accuracy
Common errors and misapplied balances are caught before they impact reporting or collections.
Operational Transparency
Daily insights into work items and account status for proactive workflow management.
Contact Us to Learn More
Want to learn more about what our actions can do for your organization? We’d love to connect with you to discover how SparkChange can reinvent your revenue cycle process.